Business Development Center (BDC) Representative – Automotive – Part Time


Younger Nissan
Frederick, Maryland

Business Development Center (BDC) Representative – Automotive – Part Time

The BDC Representative is responsible for timely responses to sales, service leads, as well as following up on those leads.  By his/her actions, the BDC representative influences the volume of sales and service business while playing a key role in insuring customer satisfaction.  In this role, you will execute BDC customer communications (email and telephone) in a manner that aligns with our dealership’s highest standards. We only hire the best! If that’s you, then let’s talk. 

Job Responsibilities

  • Answer & review customer inquiries via email, text, chat & phone
  • Review the CRM for duplicate leads merging leads when appropriate
  • Review the website informing the Business Development Manager of any issues
  • Report all issues to the Business Development Manager

Job Requirements

  • High school diploma/GED
  • Basic computer skills
  • Excellent communication skills, oral and written
  • Two years’ experience in Customer Service
  • Dealership BDC experience is a plus
  • Professional personal appearance
  • Must have valid driver license 

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

Benefits include competitive compensation packages, career growth opportunities, 401k. Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

About Our Dealership

Welcome to Younger Auto Group! At our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for our clients life needs.  We are one of the premier auto groups in the area. From the moment you walk into our showroom, you'll know our commitment to our employees is second to none. Our Dealerships are interested in finding talented individuals that are looking for a rewarding and challenging career in the automotive industry. We have varied career opportunities, ranging from Sales to Service to Management. If you possess the unique ability to consistently provide outstanding Customer Service and a dedication to Excellence, please complete the online application.

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